Courtyard by Marriott Santiago Airport

We had a layover between flights, so it was a very convenient & comfortable place to stay with a free airport shuttle service. Our stay was good but payment on arrival was not, it was very confusing. To avoid the extra 19% room tax they informed us we needed to pay by credit card (we only had debit card, which they would not accept) or they would take cash in US$. We had plenty of this but not the exact amount of our bill. They would not give us change in either US$ or pesos. So, we had to be content to forfeit any change, which fortunately wasn’t a huge amount of $$ , or pay 19% more for our room. How hard would it be to give you change in local currency?

I genuinely don’t understand how anyone could not love this hotel. We stayed for one night before our cruise and it was wonderful. The rooms were comfortable and clean. The food was very good in the restaurant. The drinks included fresh cut mint from their garden. Service was a bit slow, but it was quite busy and we were there during off peak time. The lady at the front desk, Valentina, was a highlight for us. She was kind and efficient at church in and out no where started performing magic tricks for my young daughters. After 24 hours of travel, seeing their faces light up was such a blessing. We will be staying here again for sure.

My checking in was done by Isidora . She was warm, friendly, efficient and helpful. She tried to answer all my queries and what she was unsure of, she checked. She did her best to ensure that my stay was lovely. The facilities were good and the bed comfortable. Checking out I had Victor- another consummate professional. He did everything in his powers to address my concerns and queries and was pleasant, friendly efficient yet professional. At dinner across both days I had several servers all very very lovely- in particular two young guys over the two days, for whom I left a tip. Very clean environment and a lovely pool and pool side atmosphere.

Nice hotel, clean with OK breakfast for the price (Booking price without VAT 90 USD), close to the airport, only 5 min drive. Free shattle service included in the price.

The room was comfortable, and the area was quiet. The staff was very helpful and attentive, taking the time to explain all the facilities available to customers. A big plus was the breakfast, which offered a wide variety of fruits, cereals, and even a special section for guests with food allergies, such as celiac disease. It was a great surprise!